We're sorry to see you goPlease fill out the form below and a representative will be in touch soonPlease enable JavaScript in your browser to complete this form. - Step 1 of 3Account owner name *FirstLastEmail address *Phone number *Equipment acknowledgement *I understand Nexstream will schedule a convenient day and time to remove Nexstream equipment from my property* Equipment includes router/Nexstream 360 Pod, fiber ONT, and/or wireless radio.NextWhat Internet service do you have? *Choose oneLTE ReachGig+ FiberWidebandI don't knowWhen do you need your service cancelled? *As soon as possibleOn a specific dateEnter your requested last day of service *Please tell us your reason for cancelling *I'm movingI'm unhappy with my serviceI'm changing Internet providersOther (please describe below)Other reason for service cancellation *NextWhich best describes the reason for your dissatisfaction? *My Internet is slow/unreliableMy issue was not resolved in a timely mannerPoor customer serviceOtherPlease describe your other reason for dissatisfaction: *Will another tenant occupy your space? *YesNoI don't knowAre you able to provide contact information for the new tenant? *YesNoNew tenant name *FirstLastNew tenant phone number *Has a Nexstream technician attempted to fix your connection? *YesNoWhich best describes the issue you are experiencing? *Slow Internet speedNo InternetIntermittent or unreliable connectivityOther (please describe below)Please describe other issue you are experiencing: *Which best describes your experience with the technician? *Unable to solve my problemThe problem is taking too long to resolveI'm not satisfied with the service I receivedOther (please describe below)Please describe other experience with your technician: *We're sorry to see you go. Please let us know who you are switching to. *Which best describes the reason(s) for choosing your new provider? (Choose all that apply) *Cheaper serviceFaster speedsBetter customer serviceOther (please describe below)Please describe other reason for choosing new provider: *Checkboxes *By clicking "Submit" I agree to receive emails, text messages, and phone calls, I also agree to the Terms of Use and Privacy Policy at https://nexstream.net/legal-information/. Reply STOP for STOP and HELP for help for more information. Message & data rates may apply. Message frequency varies.Data collected will NEVER be shared with third parties for marketing, advertisement, or any other purposes. View our Privacy Policy and other legal documents here. Submit