Hello everyone,

My name is Patrick King, and I’m the founder and CEO of Nexstream. I wanted to personally reach out regarding the questions and concerns that have come up about our fiber project in Edwards County.

I completely understand why many residents have questions. As a fellow landowner, I care deeply about access to roads, easements, and gates. Without additional context, I would likely have questions too. We take those concerns seriously, and I hope this letter provides some additional clarity.

With that in mind, I’d like to introduce myself, explain who we are, and provide some additional context about the project and our intentions.

I founded Nexstream just up the road in Fredericksburg in 2005 with a simple vision to bring world-class connectivity infrastructure to rural communities often overlooked by larger providers and left behind by aging incumbent networks. Twenty years later, we are still headquartered in Fredericksburg, still family-owned, and still focused on serving the communities we call home.

We are not a large national corporation. We live here, work here, raise our families here, and invest in the same Hill Country communities we serve.

I grew up in a ranching family here in the Hill Country, surrounded by livestock, agriculture,and the values that come with rural life. My father has spent decades serving this region as a trusted veterinarian, and many of my closest friends and family own ranches, homesteads, and hunting properties throughout the Hill Country, including Edwards County.

Because those roots run deep, I understand firsthand how important private property rights are. I understand the value of a good fence, a locked gate, healthy livestock, and the trust neighbors place in one another. I know many families have spent generations caring for and protecting their land. That deserves respect, and we never take it for granted.

I’ve seen a number of questions about where this project is being built and how access is being obtained, so I’d like to address that directly.

Nexstream’s Edwards County Fiber Project is part of a broader effort to expand critical communications infrastructure throughout rural Texas. This fiber infrastructure is being
constructed within public rights-of-way along state highways, county roads, and subdivision roads that contain public utility easements. Our construction activities are authorized within those corridors. We are not building across private ranches or private property without legal authority or permission.

In some cases, contractors working on the project have reached out to POAs, subdivision representatives, or residents to request access through gated communities so crews can reach public roadways and utility easements where construction is authorized. These are requests for access, not demands.

I also want to be very clear about something. Nexstream does not authorize cutting locks, bypassing gates, trespassing on private property, or any behavior that violates the trust of property owners and the community. We have a zero-tolerance policy for any employee, contractor, or subcontractor who fails to respect the communities we serve. Respect is not just a policy for us. It is one of our core values.

We are equally committed to doing quality work. Construction projects are rarely perfect, and we recognize that underground utility construction can sometimes be disruptive. Our crews are expected to perform clean, professional work and restore disturbed areas as closely as possible to their original condition. If there is damage, a restoration issue, or any concern related to construction activity, we want to know about it immediately so we can address it.

At its heart, this project is about much more than internet service. For decades, many rural communities across Texas have been overlooked when it comes to critical infrastructure. Reliable connectivity affects education, healthcare, public safety, agriculture, business growth, remote work opportunities, and overall quality of life. We believe rural families deserve the same opportunities and access to modern infrastructure that residents in larger cities often take for granted.

Many people think of fiber as simply faster internet, but the reality is that fiber is foundational infrastructure. It is every bit as important to the future of our communities as roads, water systems, natural gas/propane, and electricity.

Fiber serves as the backbone that supports nearly every communications technology we rely on today. Cellular networks depend on fiber. Satellite providers, including Starlink, depend on fiber networks connecting ground stations. Emergency radio systems, 911 services, schools, hospitals, businesses, government agencies, and public safety networks all rely on fiber infrastructure behind the scenes.

As technology continues to evolve, fiber infrastructure becomes even more important. It provides the foundation for emerging technologies that help keep rural communities safe, connected, and resilient. From wildfire detection and flood monitoring to smart agriculture, remote healthcare, security systems, utility monitoring, and future life-safety applications, reliable fiber infrastructure helps make these innovations possible.

I’ve also seen comments comparing fiber to Starlink, and I think it’s important to recognize that both technologies serve valuable purposes. I personally use Starlink and appreciate the connectivity it has brought to areas where reliable internet options simply did not exist before.

The reality is that fiber and satellite are not competing visions. They are complementary technologies that work together. Satellite helps connect locations that are difficult to reach, while fiber provides the high-capacity backbone that supports not only homes and businesses, but also cellular networks, emergency communications, public safety systems, and even the ground infrastructure that satellite networks rely on. Our goal is not to replace one technology with another. Our goal is to build and invest in the long-term connectivity infrastructure that will support Edwards County and the surrounding Hill Country for generations to come, creating new opportunities for our communities while helping preserve the values, traditions, and way of life that make this part of Texas home.

We are also proud that this investment stays close to home. Since founding Nexstream in Fredericksburg in 2005, one of our core beliefs has been that rural communities deserve local investment. Projects like this create jobs for Texans, support local businesses and contractors, generate economic activity in the communities where we build, and create long-term infrastructure that benefits future generations.

Most importantly, we want to be good neighbors throughout this process.

If you have questions, concerns, or issues related to construction activity, restoration work, property access, or the project in general, we would genuinely welcome the opportunity to talk with you.

Email: help@nexstream.net
Text Customer Care: 830-990-1118
Call Edwards County Project Information Line: (512) 881-3626
Keep up with the project or report a problem by visiting: nexstream.net/edwards

I personally monitor feedback related to this project and would be happy to schedule time to discuss any questions, concerns, or issues you may have. We value open communication and healthy conversation.

We love Edwards County. We love the Hill Country. Our goal is to leave this community better connected while treating the land, property owners, and residents with the respect they deserve.

Thank you for taking the time to read this, and thank you for allowing Nexstream the opportunity to serve your community.

Patrick King, CEO
Nexstream