With Nexstream Gig+ Fiber
We are proud to provide Boot Ranch residents and guests with the fastest fiber connection in the Texas Hill Country. We work hard to provide the reliable connectivity demanded by today’s technology needs.
This page has helpful support resources to answer questions we commonly receive. If you don’t find your answer here or need additional support give us a call or get in touch below.
Understanding your Internal WiFi Network
WiFi provides connectivity to the Internet through a wireless access point or router.
Your devices (smartphones, TVs, etc.) connect to this router to form an internal network that only exists in your home
Some routers are not designed to handle a fiber connection, making it impossible for them to maximize Gig+ bandwidth use.
Third Party Equipment
We do not require Boot Ranch residents to use our equipment. However there are many reasons customers overwhelmingly choose Nexstream equipment over third party equipment.
Why Use Nexstream Equipment?
Common Questions About Equipment
No problem! We understand that homeowners have choices when it comes to their internal network and audio/video (A/V) management.
When customers opt to use equipment from a third party, we can only guarantee Gig+ Fiber performance to the outside of the house. Once you take the connection indoors via router or other networking device, connectivity will be entirely dependent on that equipment.
This is a great question, and the answer goes back to how we choose and vet our equipment.
With so many different types of network gear that exist and are constantly being updated, it would be impossible for us to maintain a secure and reliable connectivity with all of them. Instead we hand-pick next-generation technology at the top of its class and focus on maximizing performance and efficiency. This ensures our customers receive the fastest stable and reliable experience we can deliver.
There are lots of third-party tools out there that are capable of delivering an excellent Internet experience, but without the Nexstream stamp of approval we are not able to guarantee optimized results.
Have a Question About Equipment?
The Boot Ranch Connected Community
Boot Ranch is among Nexstream’s premiere connected communities in the Texas Hill Country. Gig+ Fiber is available throughout the property, providing residents and visitors with a secure, reliable connection and provides a unique and fully customizable living experience.
In addition to private homes, Gig+ Fiber allows for smart automation and advanced audio/video features in all Sunday Homes, the Club, and supports luxury connected amenities across the entire property.
That’s what sets Boot Ranch apart: Gig+ Fiber Internet far exceeds the speed, reliability, and security of other Internet options.
- Many wireless providers serve customers with outdated technology not designed to handle the needs of today’s Internet user.
- Can have issues without clear line of sight, especially with obsolete hardware.
- Higher cost for lower speeds and greater signal interference.
- Customer service at large satellite ISPs is difficult to contact and you are often 100% responsible for proper installation.
- Long waiting lists mean you’ll have to find other connectivity while you wait.
- Satellite is one of the more expensive Internet options, especially for the actual speeds you experience.
- Network congestion at peak hours severely restricts your online experience.
- Reliability is often effected by heavy rain, snow, and ice
Network Management & Contention Ratios
Contention ratio refers to the number of users sharing a particular bandwidth to the available bandwidth.
Basically it’s the number of people who are using the internet at the same time compared to the capacity of the network to handle that usage.
Find out below how Nexstream maintains an excellent contention ratio.
The Nexstream Difference
Powerful connectivity relies on a strong foundation. Our 18-county footprint in the Texas Hill Country demands a highly planned multi-path infrastructure that does not rely on one single fiber path.
Expected Speeds Inside Your Home
We’ve discussed the potential limitations of third-party network equipment, but it’s also important to understand limitations of your personal devices and a WiFi network itself
Speeds achieved on a personal device will rely on its own processing capabilities. Older technology is not always capable of taking full advantage of a fiber connection
The average Internet user will never notice slower speeds between a wired and wireless connection.
WiFi signals can be affected by interference such as physical obstructions like a wall or piece of furniture, electronic devices such as microwaves, and signal range limits.
The next-generation WiFi routers supported by Nexstream minimize interference, but the nature of wireless signals means they will always be a factor in connection speeds.
At the end of the day, plugging a cable directly into a router will always be faster than broadcasted wireless Internet no matter the type of connection.
Pricing & Costs
We work to provide transparent costs with no hidden fees and no surprises. Let us know if you have any questions about costs or billing details below.
Installation cost varies for each homesite and is based off a site survey we conduct at your property.
We welcome the homeowner plus any builder or A/V team to be present and participate in this survey. This ensures everyone is on the same page and will inform all parties on the needs and expectations to be delivered.
Recurring monthly service charges are paid to Nexstream by the Boot Ranch POA and are included with Boot Ranch Membership.
Unless clients engage Nexstream for additional services (Digital Voice, Smart Home AV, static IP, managed internal network, etc.) Boot Ranch members will not receive a monthly invoice from Nexstream.
For homeowners who have opted to use Nexstream-supported equipment there is no charge for on-site support and troubleshooting related to failure in Nexstream hardware or a mainline impact in the development. A technician will evaluate the situation to verify that Nexstream’s infrastructure and equipment is performing properly.
If it is determined that the reported issue is not related to Nexstream’s equipment, the client will be informed and any further work will be invoiced at $120 per hour plus materials and performed during regular business hours with a minimum of 1 hour.
Residents using third party network equipment enjoy Nexstream support up to the outside of the home, which includes the fiber connection and drop location.
Nexstream support extends inside the home for third-party gear and is billed at a standard $120 per hour plus materials during regular business hours with a minimum of 1 hour. For more information about third-party equipment see above.
Get in Touch
Have a question we haven’t answered? Ready to add additional services?
Drop us a line below and we’ll get back to you soon.