With Nexstream Gig+ Fiber
We are proud to provide Boot Ranch residents and guests with the fastest fiber connection in the Texas Hill Country. We work hard to provide the reliable connectivity demanded by today’s technology needs.
This page has helpful support resources to answer questions we commonly receive. If you don’t find your answer here or need additional support give us a call or get in touch below.
Understanding your Internal WiFi Network
WiFi provides connectivity to the Internet through a wireless access point or router
Your devices (smartphones, TVs, etc.) connect to this router to form an internal network that only exists in your home
Robust Connectivity
Some routers are not designed to handle a fiber connection, making it impossible for them to maximize Gig+ bandwidth use.
Third Party Equipment
We do not require Boot Ranch residents to use our equipment. However there are many reasons customers overwhelmingly choose Nexstream equipment over third party equipment.
Why use Nexstream equipment?
- We carefully select, test, and monitor all our networking equipment to ensure our customers have the best and most reliable connectivity experience available.
- Fully customized next-generation technology designed specifically for the Boot Ranch Gig+ Fiber infrastructure.
- We extend connectivity support & troubleshooting to devices inside the home.
- We can often quickly fix issues through remote troubleshooting with a fast turnaround.
- Nexstream 360 security, real-time threat protection, advanced parental controls, and network optimization.
Common Questions About Equipment
When customers opt to use equipment from a third party, we can only guarantee Gig+ Fiber performance to the outside of the house. Once the connection is taken via router or other networking device, connectivity will be entirely dependent on that equipment.
This is a great question, and the answer goes back to how we choose and vet our equipment.
With so many different types of network gear that exist and are constantly being updated, it would be impossible for us to maintain a secure and reliable connectivity with all of them. Instead we hand-pick next-generation technology at the top of its class and focus on maximizing performance and efficiency. This ensures our customers receive the fastest stable and reliable experience we can deliver.
There are lots of third-party tools out there that are capable of delivering an excellent Internet experience, but without the Nexstream stamp of approval we are not able to guarantee optimized results.
The Boot Ranch
Connected Community
Boot Ranch is among Nexstream’s premiere connected communities in the Texas Hill Country. Gig+ Fiber is available throughout the property, providing residents and visitors with a secure, reliable connection and provides a unique and fully customizable living experience.
In addition to private homes, Gig+ Fiber allows for smart automation and advanced audio/video features in all Sunday Homes, the Club, and supports luxury connected amenities across the entire property.
Rural homeowners don’t always have much choice
when it comes to Internet service.
That’s what sets Boot Ranch apart: Gig+ Fiber Internet far exceeds
the speed, reliability, and security of other Internet options.
Fixed Wireless
Wireless Internet has been a useful tool to reach under served areas without access to faster services like fiber, however it can come with its own drawbacks.
- Many wireless providers serve customers with outdated technology not designed to handle the needs of today’s Internet user.
- Can have issues without clear line of sight, especially with obsolete hardware.
- Higher cost for lower speeds and greater signal interference.
Satellite-Based Internet
- Customer service at large satellite ISPs is difficult to contact and you are often 100% responsible for proper installation.
- Long waiting lists mean you’ll have to find other connectivity while you wait.
- Satellite is one of the more expensive Internet options, especially for the actual speeds you experience.
- Network congestion at peak hours severely restricts your online experience.
- Reliability is often effected by heavy rain, snow, and ice.
- High latency makes websites load slower, causes issues with voice/video conferencing, and causes lag in gaming.
Network Management & Contention Ratios
Contention ratio refers to the number of users sharing a particular bandwidth to the total available bandwidth.
Basically it’s the number of people who are using the internet at the same time compared to the capacity of the network to handle that usage.
Find out below how Nexstream maintains an excellent contention ratio.
Peak Usage
We manage our network to ensure fastest speeds even during peak times
Nexstream Promise
Your connection will never be impacted by network over-subscription
Expert Monitoring
Proactive 24/7 monitoring to respond to issues in real-time
Network Capacity
The Boot Ranch network is designed to exceed Member needs today and is ready to grow into the future.
The Nexstream Difference
Powerful connectivity relies on a strong foundation. Our 18-county footprint in the Texas Hill Country demands a highly planned multi-path infrastructure that does not rely on one single fiber path.
- We utilize high-capacity and path-diverse fiber transport circuits between Austin, San Antonio, Houston, and Dallas.
- Our strong and reliable network backbone limits connectivity disruption
- Advanced security guards against online attacks in real-time
Expected Speeds Inside Your Home
We’ve discussed the potential limitations of third-party network equipment, but it’s also important to understand limitations of your personal devices and a WiFi network itself.
Speeds achieved on a personal device will rely on its own processing capabilities. Older technology is not always capable of taking full advantage of a fiber connection
The average Internet user will never notice slower speeds between a wired and wireless connection.
Interference
WiFi signals can be affected by interference such as physical obstructions like a wall or piece of furniture, electronic devices such as microwaves, and signal range limits.
Signal Degredation
The next-generation WiFi routers supported by Nexstream minimize interference. Our Customer Care team can help determine if this is an issue impacting your device’s connection.
Wired Connections
At the end of the day, plugging a cable directly into a router will always be faster than broadcasted wireless Internet no matter the type of connection.
Pricing & Costs
We work to provide transparent costs with no hidden fees and no surprises. Let us know if you have any questions about costs or billing details below.
Installation cost varies for each homesite and is based off a site survey we conduct at your property.
We welcome the homeowner plus any builder or A/V team to be present and participate in this survey. This ensures everyone is on the same page and will inform all parties on the needs and expectations to be delivered.
Recurring monthly service charges are paid to Nexstream by the Boot Ranch POA and are included with Boot Ranch Membership.
Unless clients engage Nexstream for additional services (Digital Voice, Smart Home AV, static IP, managed internal network, etc.) Boot Ranch members will not receive a monthly invoice from Nexstream.
For homeowners who have opted to use Nexstream-supported equipment there is no charge for on-site support and troubleshooting related to failure in Nexstream hardware or a mainline impact in the development. A technician will evaluate the situation to verify that Nexstream’s infrastructure and equipment is performing properly.
If it is determined that the reported issue is not related to Nexstream’s equipment, this will be documented and the client will be invoiced for technician time at the rate of $120 per hour plus materials; all work will be performed during regular business hours with a minimum of 1 hour.
Residents using third party network equipment enjoy Nexstream support up to the outside of the home, which includes the fiber connection and drop location.
Nexstream support extends inside the home for third-party gear and is billed at a standard $120 per hour plus materials during regular business hours with a minimum of 1 hour. For more information about third-party equipment see above.
Get in Touch
Have a question we haven’t answered? Ready to add additional services?
Drop us a line below and we’ll get back to you soon.